Voice-First Hotel Management

Talk to Your Hotel.
It Talks Back.

No dashboard. No training. No manual. Just your voice.
A smart employee that manages your hotel, speaks your guests' language, and works while you sleep.

See a free demo built for your hotel

No contract. No commitment. We build it first, you decide after.

The real problem

The interface is wrong.

73% of hotel owners feel overwhelmed by technology. Not because the tools are bad. Because every system demands you learn its language, its interface, its workflow.

You already have a job. Running your hotel. You shouldn't need a second one just to manage your tools.

Every solution on the market gives you a dashboard to learn, a manual to read, weeks of onboarding. Your staff trains for months. Then someone quits. And you start again.

Hotel owners work 10 to 12 hour days on their feet. You walk the property, greet guests, handle emergencies. You are not sitting at dashboards. A system designed for someone at a desk was never designed for you.

60 to 85% of hotel software projects fail. Not because features are missing. Because the people who need them most never get past the login screen.

Every other system asks you to learn their interface. Ours asks you to just talk.

The math

Every unanswered inquiry is a lost booking. Every slow response pushes a guest to a competitor. Every ignored review damages your reputation for months.

If your hotel loses just 3 bookings per month to slow response times, at an average of €150/night for a 2-night stay, that's €10,800 per year walking out the door. More during peak season.

And that's before we count the reviews.

What if you just talked?

Two halves. One AI.

This isn't a chatbot. It's the employee you can't afford to hire. And it already knows everything about your hotel.

Your morning briefing
“Good morning. You're at 78% occupancy tonight. I raised rates by €15 for the weekend festival. You have 3 new reviews averaging 4.2 stars. Room 204's AC needs attention. Mr. Mueller, a returning guest, arrives at 3pm. He requested extra pillows last time. Also, Hotel Marina dropped their weekend rates by 15%, and there's a wine festival announced for March 8 that could drive demand.”

Every morning. Spoken to you or sent as text. Before your first coffee.

For the owner: voice management

Talk to manage

“Tell Maria to prepare room 302 for early check-in.” Task created, WhatsApp notification sent. “Room 205 has a broken shower.” Logged, tracked, assigned. No app. No form. Just say it.

Know your numbers

Occupancy rates, pricing suggestions, booking trends. Spoken to you when you ask. “Should I raise prices this weekend?” You get an answer based on your data and competitor rates. Not a dashboard you need to interpret.

For the guests: 24/7 communication

Guests get answers instantly

24/7 multilingual communication. Portuguese, English, French, German, Spanish. On WhatsApp, email, phone, and web chat. Your guests ask in their language, get answers in seconds. Even at 2am in August.

Reviews handled in minutes

Hear new reviews read aloud. Say “respond warmly, mention we fixed the shower.” The response is drafted. You say “send it.” Done. Reviews that used to sit for days are answered in minutes.

Multilingual from day one
Português English Français Deutsch Español

Simultaneously, 24 hours a day, 7 days a week.

One AI. Both halves connected.

The same knowledge that powers the owner's morning briefing also powers the guest's midnight question about parking. Information flows naturally between both sides. No one transfers data between systems. The AI knows the hotel deeply because it operates on both sides.

It learns how you work.

Prefer text over voice? It switches. Meetings on Tuesday mornings? It sends a summary instead of calling. Drive to work at 8am? It gives the briefing as audio. Most hotel tech forces the owner to adapt to the software. This one adapts to the owner.

Proactive intelligence

The system never sleeps.

While you rest, your AI employee is working.

Overnight, it monitors competitor pricing across Booking.com and Google. It tracks what nearby hotels are promoting on social media. It analyzes review trends across the market. It flags local events that could drive demand.

You don't search for intelligence. It arrives in your morning briefing, ready to act on.

No competitor does this. Every other hotel AI waits for you to open a dashboard and look for insights. This one finds the insights and brings them to you.

What a Tuesday morning briefing might include

“Hotel Marina dropped their weekend rates by 15%. A wine festival was announced for March 8. Your competitor's latest Google reviews mention construction noise. Three opportunities. Zero dashboards opened.”

The competitive landscape

A category of one.

We mapped every significant competitor in hotel AI. The finding was unexpected: they all build the same product. Voice for guests. Dashboards for owners.

Competitor Owner Interface Voice for Owners?
HiJiffy Lisbon, 2,100+ hotels Dashboard No
Asksuite Brazil, 3,000+ hotels Dashboard No
Duve Israel, 1,050+ hotels Dashboard No
DialogShift Berlin, 1,200+ hotels Dashboard No
Canary San Francisco, 20,000+ hotels Dashboard No
Runnr.ai Amsterdam, 500+ hotels Dashboard No
SmartHotel.pt Voice Yes. The only one.

Three of these competitors offer voice technology, but only for answering guest phone calls. Zero products let the hotel owner manage their operation by voice. Zero products deliver proactive intelligence through a morning briefing.

Who am I

One engineer. 20 years of building systems that work.

I'm Marcin. Technology engineer based in Portugal. 20 years building systems, from security infrastructure to smart automation.

I'm not a startup with a slide deck and funding rounds. I'm one person who builds things that work.

Two years ago, I started building AI systems for my own life. Managing information, automating workflows, solving real problems. The systems got good. Really good. And they didn't have dashboards. I just talked to them. That's how I knew this approach would work for hotels.

Hotels stood out immediately. You deal with multilingual communication every day. You have mountains of guest data sitting in reviews that nobody is using. You need 24/7 availability but can't afford 24/7 staff. Portugal alone has over 15,000 unfilled hotel positions. And the existing solutions? Platforms that give every hotel the same dashboard and call it "personalized."

The result: the first hotel management tool where the owner just talks. Like having a new employee who never sleeps, speaks every language, and knows the hotel inside out.

How it works

Start simple. Get richer over time.

1

Guest communication works from day one.

Using your hotel's public reviews, Google listing, and website content, the AI starts answering guest questions immediately. No integration needed. No waiting for PMS access. Your guests get 24/7 multilingual responses while you evaluate the system.

2

Your AI gets smarter as systems connect.

As you connect your PMS, channel manager, and booking engine, the owner management layer gets richer. Real occupancy data. Live pricing. Automated task routing. The briefings become more detailed. The insights become more precise.

3

Try it for 30 days. No cost.

Live, with real guests. No obligation. If it doesn't deliver, you owe nothing. There is no sales presentation. The working system is the pitch.

Launch offer

The first 5 hotels get the complete system. Free.

I don't have hotel testimonials yet. I'm honest about that.

What I have is 20 years of building systems that work, a technology stack that outperforms anything a generic chatbot can do, and the conviction that voice-first management is the future for independent hotels.

So here's the deal: I'm taking 5 Portuguese hotels through the complete process at no cost. Full setup. Full 30-day trial. No subscription fee. No obligation.

Why? Because once you see what a voice-first AI employee does for your operations, your guest satisfaction, and your response times, you won't go back. And I'll have 5 case studies that prove this works.

5 spots remaining
What's included

Everything you need. Nothing you don't.

Voice morning briefing with occupancy, rates, reviews, and competitor intelligence
Voice task assignment and maintenance tracking for your staff
Proactive overnight monitoring of competitors, reviews, and local events
Multilingual guest communication (PT, EN, FR, DE, ES) 24/7
Voice review responses: hear reviews, dictate your reply, send
WhatsApp, phone, email, and web chat integration
30-day live trial with real guests
Adaptive learning that adjusts to how you work

No setup fee. No commitment. You evaluate and decide.

After the trial
Starter
€99/mo

Voice briefing, email AI, review responses

Professional
€199/mo

+ Phone, WhatsApp, task management, upselling

Enterprise
€499/mo

+ Revenue intelligence, multi-property, API access

Portuguese government programs (Crescer com o Turismo, IA nas PME) can cover 60 to 80% of technology costs. We help you navigate the application.

The system pays for itself after 3 to 4 recovered direct bookings per month.

Common questions

Straight answers.

Most hotel software gives you a dashboard, a login, and a manual. You subscribe monthly. You get the same system thousands of other hotels use. What we build is different. You manage your hotel by voice. The system delivers intelligence to you proactively. It learns how you work and adapts. And it handles guest communication 24/7 across every channel. Think of it as the difference between hiring another tool and hiring a new employee.

Portuguese government programs like Crescer com o Turismo and IA nas PME can cover 60 to 80% of technology costs. We help you navigate the application. And the first 5 hotels get the complete system at no cost. The 30-day trial is free. You only subscribe if you see the results first. At 99 to 499 EUR per month, the system pays for itself after 3 to 4 recovered direct bookings.

This is built specifically for independent and boutique hotels. The ones with 20 to 80 rooms who can't afford a 24/7 multilingual front desk but whose guests expect one. Big hotel chains have their own IT departments. You have us.

The system is built on verified information about your property. It doesn't invent answers. If it doesn't know something, it says so and routes the conversation to your staff. You review and approve the knowledge base before it goes live. The 30-day trial is exactly for testing this in a real environment. You see every interaction and can correct anything before it becomes a habit.

Guest communication works from day one using your public data. No integration needed. As you connect additional systems like your PMS and channel manager, the owner management features get richer over time. There's no "go live" day you need to prepare for. It starts working and keeps getting better.

The system speaks perfect Portuguese, French, German, English, and Spanish. For our working relationship, I work in English but have Portuguese-speaking colleagues who can assist. The system itself is fully multilingual from day one. Your guests speak in their language. You speak in yours.

Get started

Ready to hear what your hotel sounds like?

We'll build a working demo using your public reviews. Before we even talk. It costs you nothing.

Or find me at BTL in Lisbon, February 25 to March 1.

Contact: [email] · [phone]

See a free demo built for your hotel